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Q: Can you hold a place before I apply?
A: No. We cannot hold a place before a renter apply's for the unit.
However, once a renter passes our application process we can hold a vacant
unit, up to a month in advance and an occupied unit up to 8 months in advance.
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Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: No. We do not collect for last months rent and Security deposits are
never used for rent payments.
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Q: How old do you have to be to apply?
A: An applicant must be 18 years of age, to apply for a lease.
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Q: Is the deposit refundable?
A: Yes, security deposits are refundable.
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Q: Who needs a cosigner?
A: Any applicant who cannot pass our application process, due to credit,
financial, history, or rental history, will need a cosigner/ guarantor
who can pass our application process.
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Q: You have a property I want to rent. How do I apply?
A: Find the property on our website and click on the link labeled "apply online".
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Q: How do I pay rent?
A: Residents can pay online via ACH/ Bank account & credit card payments,
or cash or check at Walmart or HEB.
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Q: I want to get a pet. What do I do?
A: Request to get a pet in writing. Once confirmed, submit a pet addendum,
additional deposit (according to landlord). Pet fee, and the pet must not
be an aggressive based as listed on our Resident policy & procedure tab
located on our website www.jrgrace.com
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: Contact our office and request a Resident change, in writing. We can assist you in request.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: Repairs & maintenance requests are charged to the responsible parties.
If the repair or maintenance is due to the Resident fault, the Resident pays.
If due to the fault of the landlord/owner, such as broken pipe in the wall
or foundation, or roof leak due to age or weather related, the owner is charged.
